Leveraging Social Networking for Enterprise, but HOW?

Updated on 24 December 2010 by Lokesh Datta

Social networking does not make an effective collaborative team for creating economic value, or does it? Is the enterprise confronted with immovable object versus irresistible force? Is IT going from being a “craft” to being a “technician?” Where does collaboration go from here, in the next decade? Big questions indeed! Well, I got some insights at the SDForum on Collaboration 2.0: Collaboration in the Next Decade.

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Dramatic Return on Collaboration Investments

Updated on 24 December 2010 by Lokesh Datta

A just released study by Frost & Sullivan, sponsored by Cisco and Verizon, finds a dramatic return on investment in advanced collaboration tools. The authors developed a model for measuring return on collaboration investment, or the ROC index. They found that companies realized an average ROC of 4.2, meaning a return of four times on collaboration investments.

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