Measuring Collaboration Behavior

Updated on 25 December 2010 by Lokesh Datta

If you can’t measure it, you can’t fix it! So goes the saying. Brett Stupakevich in his post, How Analytics Can Improve Collaboration Behavior, proposes five ways to measure collaboration behavior. Steve Lamont offers his comments on this post and provides one real-life example of measuring collaborative behavior.

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Measuring Collaboration

Updated on 24 December 2010 by Lokesh Datta

How does one measure collaboration? One measure obviously is the end product – results and their impact. This however does not provide a measure of collaboration – contribution and performance - of individual collaborators. Individual performance should be measured against expectations, set at the beginning of the process, based on person’s role and expertise. A systematic assessment of enablers, namely process and tools, should also be a part of the review, for continuous improvement and making collaboration as a cultural norm.

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