Collaboration Intensifies; Email Rules

Updated on 24 December 2010 by Lokesh Datta

Forrester study of 3700 knowledge workers in the US and Europe on Building the Future of Collaboration concludes that knowledge workers still heavily rely on the e-mail and the telephone to collaborate. Adoption of new technologies and tools is painfully slow. Forrester writes, “respondents hope tomorrow will be similar, but better.”

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