Collaboration Intensifies; Email Rules

Updated on 24 December 2010 by Lokesh Datta

Forrester study of 3700 knowledge workers in the US and Europe on Building the Future of Collaboration concludes that knowledge workers still heavily rely on the e-mail and the telephone to collaborate. Adoption of new technologies and tools is painfully slow. Forrester writes, “respondents hope tomorrow will be similar, but better.”

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Despite Innate Needs, Real-Time Collaboration Stalling

Updated on 24 December 2010 by Lokesh Datta

In Real-Time Collaboration Has Stalled…for Now, Alex Williams offers an insightful editorial on a study by Forrester on The State of Technology Adoption. The post includes two charts that highlight survey findings. Key points are: Dominant use of email is the biggest challenge to real-time collaboration.

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Email: A Barrier to Effective Collaboration?

Updated on 24 December 2010 by Lokesh Datta

Email remains the most popular tool, according to a Forrester Consulting study commissioned by Adobe, to understand how knowledge workers collaborate in European countries. Adoption of Enterprise 2.0 technologies such as wikis, blogs and other collaboration platforms remains low. Due to familiarity with email and lack of awareness, trust and training in collaboration tools – perhaps even a lack of collaboration technology infrastructure – emails with attachments remain the primary means.

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