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Monday
Apr262010

Communication Tools for Collaboration

We outlined our Taxonomy of Collaboration Tools in an earlier post. In the jungle of hundreds, if not thousands, of collaboration tools, the taxonomy helps us select appropriate tools based on our needs as opposed to the feature functionality of tools; that is, a selection based on what we want to do with the tools as opposed to what the tools can do for us.

In this post, we focus on communication tools for collaboration. For each type of communication tool, we offer a brief description of its purpose and a list of such tools. A couple caveats to keep in mind before we address this topic. First, a tool may fit into more than one category. And second, we make no effort here to address the age-old question whether the best-of-breed or suite approach is better for your own individual situation.

We now outline communication tools for collaboration.

 

Audio Conferencing (VoIP)

 

Video Conferencing

 

Whiteboarding

 

Web Conferencing

 

Instant Messaging (IM)

 

Discussion Forums

  • Purpose: Conducting text-based discussion in which participants “post” their comments on a specific topic or question. Participants can typically start a new topic, or respond to a topic, or comment on already posted comments on a topic.
  • Tools: Groupsite, Zoho Discussions, Jive, Activeboard

 

Which tools do you use? What is your assessment of various communication tools for collaboration? Which other tools would you add to this list and to which category?

We would also love get your case studies that we can share with our audience!

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