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Friday
05Feb2010

Tips for Effective Collaboration

I send kudos to Alora Chistiakoff for her recent post titled The Brutal Reality of Collaboration.  In this post she offers five useful tips for teams to manage their collaboration better.  The tips include:

  1. Ask for preferences about how people wish to communicate.  Some prefer phone, others email, and others use different tools.
  2. Define groundrules — and get agreement.  Her list of groundrules she has encountered are instructive, and amusing.  I especially endorse: "Any meeting without a distributed agenda 60 minutes prior to start time will be canceled."
  3. Don’t get tech crazy.  This one is consistent with our other postings that warn about overuse of collaboration tools.
  4. Pay attention to communication styles.  Ensure the process, style, and tools include everyone in the group.
  5. Bad news doesn’t get better with age.  Collaboration can go bad for the same reason as any other meeting.

What is interesting to me is this list is standard Meeting 101 applied to collaboration in the technology age.  What we say again and again is that the basics work.


Friday
05Feb2010

Current Practices in Virtual Team Management

Collaboration Is About People, Not Technology. Nothing magical but a usual refrain! Recently I came across two research studies on managing people and teams: Managing Virtual Teams: Taking A More Strategic Approach by the Economist Intelligence Unit (EIU), and Annual Flexible Working Research Report: The Key to Competitive Advantage for the UK’s SMBs? by OneDrum. We shall highlight below the key findings from these reports. Noting that effective collaboration requires a holistic approach, we shall provide a broader context for these results and link to some of our earlier work and writings.

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Thursday
28Jan2010

Catalyzing a Collaborative Shift

Nothing is more appropriate in the new year than to talk about the shifts you are going to make. In the collaboration space most of these are shifts in behavior. Behavior is very hard to change. If you don't believe me just look at the weight loss or stop smoking industries in the U.S.. They are about $5 billion each, and their success rate is something under 5%. It is much easier to change a line of code than to change a person's behavior. Trying to get people to collaborate is like pushing on a string... you can do lots of pushing and not get anywhere.

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Thursday
28Jan2010

Creating a Collaborative Assessment

How do you work with a client that might have a collaborative problem? Over the last 20 years working with Collaborative Strategies clients the best way I have found is to start with an assessment. When I started doing this many years ago, there were no tools available to do this kind of measurement, so I had to create them. Essentially the process I have worked out to help my end-user clients (as opposed to my vendor clients) has 7 steps. Much of this has come through trial and error (lot's of error). It starts with an initial conversation with a prospect that may have a collaborative issue or wants to change collaborative software. In some cases the problem is driving adoption. Whatever the issue it is best to start with an assessment.

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Wednesday
27Jan2010

Hey Everyone Let’s Go Mobile!

Given the revolutionary changes in the wireless industry, how does this change the collaboration ecosystem or does it? Is this going to be an example of teams everywhere jumping on the wireless bandwagon? Personally, I want a smartphone, they are just too cool not to have at least one. OK, so what?

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